AI Omnichannel Inbox · Conversational Commerce · Chat Commerce

WhatsApp, Facebook, Instagram & Website chat — one shared inbox, AI that sells 24/7.

Zotlyx unifies all your customer messaging channels into one team inbox with AI order taking, live inventory lookup, branded invoices, multilingual replies and social comment automations.

WhatsApp · Messenger · Instagram · Telegram · Website
Free forever plan · Cancel anytime
Official Meta partner · Official WhatsApp Business API
Zotlyx dashboard preview
WhatsApp Business API
Instagram Business
Facebook Messenger
Website Live Chat
Telegram Bots
Sales Teams
Support Teams
D2C Commerce
Retail & POS
WhatsApp Business API
Instagram Business
Facebook Messenger
Website Live Chat
Telegram Bots
Sales Teams
Support Teams
D2C Commerce
Retail & POS
Benefits

Why teams choose Zotlyx

Keep conversations organized, reduce manual work and help your team reply faster across every connected channel.

01
Turn Chat Into Checkout — Automatically
Shoppers browse and place orders directly inside any chat. Zotlyx confirms variants, address, and payment — checks live stock and creates a formal order instantly.
02
Live Inventory Lookup With Smart Matching
Real-time SKU-level search from your product database. Customers can misspell names or use keywords — fuzzy matching finds the exact item every time.
03
Speak Your Customers Language — 40+ In Total
Native multilingual AI understands English, Spanish, French, Arabic, Hindi, Bengali, Portuguese, Indonesian and more — with natural brand-aligned replies.
04
POS Invoices & Receipts In One Click
Generate branded, tax-ready invoices, confirmations and delivery slips inside the chat thread. PDFs are shared instantly and printable for staff.
05
Social Comments Become Private Sales Leads
Every Facebook or Instagram product post comment triggers an instant private DM with the exact product, price, variants and checkout prompt.
06
One Dashboard — All Chat Channel Revenue
Track orders by channel, AI vs human conversion, top SKUs, peak traffic hours, agent performance, and comment-to-sale rate with exportable reports.
Features

Everything you need to manage customer chats

Core tools for replies, order handling, channel management and day-to-day team workflows.

AI Order Taking & Checkout

Guides customers through variants, address capture, and order creation — using natural conversation, not rigid forms.

Live Stock & Inventory Lookup

Real-time SKU-level stock, pricing and variant availability pulled directly from your connected database.

All Channels — One Shared Inbox

WhatsApp, Messenger, Instagram DMs and comments, Telegram, and website widget — every conversation in one unified view.

Comment-to-DM Social Funnels

Converts every product post comment into a private DM with exact product details and a checkout prompt.

Knowledge Base & FAQ AI

Upload policy PDFs, catalogs, and FAQs. AI retrieves exact cited answers with consistent, policy-safe replies.

Smart Team Routing & Handoff

Assign chats by language, channel, VIP tier or order value. High-value conversations escalate to senior staff with full context.

Sequences, Reminders & Broadcasts

Abandoned cart flows, COD confirmations, shipment updates and flash sale broadcasts — all opt-in safe and policy compliant.

Omnichannel Sales Analytics

Revenue per channel, AI-vs-human conversion rate, top SKUs, peak hours and agent leaderboards in one dashboard with CSV exports.

How It Works

Start with Zotlyx in a few simple steps

Connect your channels, train your workflow and let your team manage conversations from one dashboard.

1. Connect Your Channels

Link WhatsApp Business, Facebook Page, Instagram, Telegram and website in a single guided onboarding flow — all official, compliant integrations.

PRO
2. Sync Your Product Catalog

Upload via CSV or connect your product database. SKUs, variants, prices, stock and categories are pulled live and kept in sync automatically.

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3. Train Your AI Voice & Rules

Upload FAQs and policy docs, then configure AI workflows for order capture, address collection and auto-replies — all via no-code rule builder.

PRO
4. Add Your Team & Routes

Invite agents and managers. Route chats by language, channel, VIP tier or order value. Seniors get escalations; juniors handle triage and standard replies.

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5. Activate Comment & Follow-Up Funnels

Every product post comment becomes a private DM. Build abandoned cart, reminder and broadcast flows that respect opt-in and platform policies.

PRO
6. Go Live & Monitor Revenue

Flip the switch and track orders across every channel. Refine workflows, double down on what sells, and grow revenue from every message.

PRO
Pricing

Simple, Transparent Pricing

No hidden AI charges. No surprise bills. One flat monthly fee — everything included.

Free
Free

For solo founders, micro-brands and product evaluation. No credit card, no commitment, no time limit.

  • 50 AI messages / month
  • 1 workspace
  • 1 agent seat
  • Facebook Messenger + website widget
  • AI order taking
  • Live inventory search
  • POS invoices & printing
  • 40+ languages
Starter
$25/mo

or $21/mo billed annually

For small brands getting started with chat commerce through WhatsApp and social.

  • 5,000 AI messages / month
  • 2 branches
  • 2 agent seats
  • WhatsApp + Messenger + Instagram
  • Full AI order taking & confirmation
  • SKU-level stock & product search
  • Branded PDFs & printable receipts
  • Knowledge base upload (10 docs)
Most Popular
Growth
$65/mo

or $54/mo billed annually

Most popular for scaling D2C brands and teams. Full omnichannel coverage plus AI automations.

  • 15,000 AI messages / month
  • 5 branches
  • 5 agent seats + manager roles
  • All channels + Telegram + website
  • Comment automation & fuzzy search
  • AI reply suggestions & VIP routing
  • Unlimited knowledge base docs
  • Advanced analytics + CSV exports
Scale
$149/mo

or $124/mo billed annually

For high-volume brands and agencies with custom integration, SLA and volume requirements.

  • 50,000 AI messages / month
  • 15 branches
  • 15 seats + RBAC roles
  • Everything in Growth, plus:
  • Custom AI fine-tuning
  • SSO, white-label & subdomain
  • REST API, webhooks & custom integrations
  • SLA-backed uptime + success manager

Need more messages? $4 per 1,000 extra messages — no plan upgrade required.

Enterprise · Custom limits, volume pricing & SLAs — talk to sales

Start with our Free plan · No credit card required · Cancel anytime

Automate chat sales from WhatsApp, Facebook, Instagram & website in one dashboard.

Capture leads, take orders 24/7, generate invoices, and close more sales from every message — across every channel, without scaling your support team.

Zotlyx dashboard preview
FAQs

Common questions about Zotlyx

Quick answers about setup, channels, plans and support.

Contact

Talk to the Zotlyx team

Ask about demos, pricing, onboarding or custom requirements. We will get back to you as soon as possible.

Office Address
Sagorpara, Bottola Rajshahi Rajshahi 6100 Bangladesh
Send a message